Return and Refund Policy
Return & Refund Policy
At The Laado Store, customer satisfaction is important to us.
If you are not completely satisfied with your purchase, we offer a 7-day easy return policy under the conditions mentioned below.
1. 7-Day Return Policy
You may request a return within 7 days of receiving your order if:
The product is unused and unworn
The product is unwashed
The product is in original condition with tags intact
The product has not been damaged or altered
A genuine reason for return is provided
Returns requested after 7 days will not be accepted.
2. Eligible Reasons for Return
Returns are accepted only for genuine cases, including:
Wrong product received
Incorrect size delivered
Manufacturing defect
Print quality issue
Damaged product on arrival
3. Non-Returnable Cases
Returns will not be accepted if:
The product has been used, worn, or washed
Tags are removed or damaged
The return request is made after 7 days
Damage is caused due to improper handling
Color difference due to screen resolution
4. Return Process
To initiate a return:
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Email us at support@thelaadostore.com
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Mention your order number and reason for return
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Share clear images of the product (if required)
Once approved, our team will guide you through the next steps.
5. Refund Policy
After we receive and inspect the returned product:
Approved refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method
Shipping charges (if any) are non-refundable
6. Replacement Option
In case of eligible issues, we may offer:
A replacement, or
A refund, based on product availability and your preference
7. Cancellation Policy
Orders can be cancelled only before printing begins
Once the order is in processing or printed, cancellation is not possible
8. Contact Us
For any return or refund queries, contact us:
The Laado Store
Email: support@thelaadostore.com